Store Policy
Customer Care
We’re here to help. paw&tackle is a small online store focused on smart, everyday gear for pets and anglers. If you have a question about a product, an order, or a delivery, reach us through our Contact page or the chat button on any page.
Response time. We answer every message within 1 business day, Monday through Friday.
Have your order number ready. It’s in your confirmation email and helps us find your order quickly.
Privacy & Safety
Your information stays private. We use your name, email, and shipping address only to process and deliver your order and to answer your questions. We never sell your personal information.
Secure checkout. Payments are processed through a secure, encrypted checkout. We never see or store your full card details.
Emails from us. We email you about your order (confirmation, shipping, and tracking). If you sign up for our newsletter, you can unsubscribe at any time with one click.
Wholesale Inquiries
Buying in bulk? We’re happy to talk about larger orders for pet businesses, groomers, fishing clubs, and retailers.
How to reach us. Send us a message through our Contact page with the products you’re interested in and the quantities you need. We’ll get back to you within 1 business day.
Payment Methods
Secure checkout. The payment options available for your order are shown at checkout. Every payment is processed through an encrypted, secure connection.
Prices. All prices are in US dollars and shipping is always free.